Privacy Policy
Effective Date: January 1, 2024
At Yome Group, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.yomegroup.com) or engage with our B2B manufacturing and OEM/ODM services.
1. Information We Collect
As a B2B manufacturer and supplier, we collect information primarily to facilitate business transactions and provide customized solutions. The types of information we may collect include:
- Business Contact Information: Name, job title, company name, email address, phone number, and physical address.
- Transaction Data: Details about payments, orders, OEM/ODM specifications, and products you have purchased or inquired about.
- Communication Data: Records of your correspondence with us via email, WhatsApp, phone, or trade show interactions.
- Technical Data: IP address, browser type, operating system, and basic usage data when you browse our website.
2. How We Use Your Information
We use the collected information for the following business purposes:
- To provide, operate, and maintain our wholesale and OEM/ODM manufacturing services.
- To process and manage your orders, samples, and custom product development requests.
- To communicate with you regarding product specifications, production updates, shipping, and customer support.
- To send administrative information, such as updates to our terms, conditions, and policies.
- To comply with legal obligations, including international trade compliance and customs clearance.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our business, such as logistics partners, freight forwarders, and payment processors.
- Legal Requirements: We may disclose your information if required by law, regulation, or governmental request, such as for customs clearance in the EU and US markets.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your business and personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. To exercise these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Yome Group
- Hangzhou, Zhejiang, China
- sales@yomegroup.com
- Phone / WhatsApp: 18888888888
- www.yomegroup.com